24-Hour Customer Support Desk & Monitoring System
IntriHELP® is the 24/7/365 customer care helpdesk, technical support and monitoring system for IntriHEALTH® clients. With community-wide forums and a growing knowledge base, IntriHELP® is the future of customer support for the radiological community. This advanced ticketing system will enable our team to respond to your ticket and assist in resolving any faults or queries with unrivalled speed and efficiency.
Find out how IntriHELP® can assist you?
24-Hour Support
Available 24 hours a day, 7 days a week and every day of the year, ensuring the best possible support for our customers
Call Centre
With two new mobile numbers there will always be an agent available for direct support and technical assistance
Email Ticketing
Need support urgently? Every email query that comes through our helpdesk is prioritised, categorized, and assigned to an agent immediately
Contact Support
Mobile Ready Web Portal
IntriHEALTH® clients can instantly access information to resolve common queries, request assistance or submit a ticket from the IntriHELP® web portal. Our clients can easily access our help desk from their phones and/or tablets if not at their workstation.
Our agents are available 24/7 and are alerted immediately when your request is logged, ensuring that your ticket is resolved in the quickest time possible regardless of office hours.
IntriHEALTH® works closely with your IT team in monitoring your systems to ensure they are fully optimized and running smoothly, extending the life of your hardware and software.
Live Chat
Need live support? Use the live chat function available on our website to contact an agent instantly
Knowledge Base
With IntriHELP® you have complete access to technical documentation, frequently asked questions, and other tips in one convenient place
Community Forums
Join the discussion on radiology technology, share technical information and participate in the creation of new ideas and features you would like to see
Social Integration
Now you can log a fault or request assistance through our facebook or twitter pages simply by posting on our wall or tweeting
